Patrick Schmid, Vice President, RiskBlock Alliance, The Institutes
Tony Cheng, President and Chief Executive Officer, RGA
Google is one of the world’s important innovators and a major influencer of our culture. Confucius lived 2,500 years ago, yet his philosophy still exerts a significant influence over Asian culture. Many in our industry are focused on innovation. Can those of us in Asia combine the tenets of innovation and the continuing power of Confucianism to create a uniquely innovative culture?
Ben Harris, Sales Relationship Team, Senior Manager, KPMG
In this year’s Edelman Trust Barometer, as with previous years, the research points to the importance of trust within the financial services sector. Despite this, it finds that only two of the five major financial hubs are trusted. More broadly, it sees a fall in trust across business, government, NGOs, and media so rebuilding trust within insurance, or any sector for that matter, is going to be more challenging today with the additional headwind of society seemingly placing less faith in each other.
Dónal Corcoran, Executive Vice President, Head of Consumer Insurance, AIG
Suzy Scanlon, SVP, Global Information Technology, RGA
Kamilla Svajgl, Financial Risk Management Principal, Milliman
Mercedeh Firoozbakht, Reinsurance Underwriter, Amin Reinsurance Company
Emerging technologies present fascinating opportunities, but as with all new developments, they also create challenges. Throughout human history, we have always been able to learn & adapt & these new technologies afford us the chance to do so once more.
Alissa Holz, Head of Business Development, ANZ, RGA
The proverb “innovate or die” has become a mantra for companies all around the world. Many financial services companies are investing in “InsurTech” and innovation hubs. The fact that these are often outsourced or facilitated through external investments, highlights an unfortunate challenge within the current structures. There appears to be either a lack of capability and/or willingness to genuinely commit to organizational innovation particularly within the life insurance industry.
Alka Gautum
Alex Lucas, Senior Vice President and Head of Manulife Insurance, Manulife
Ensure you define your strategy in terms of efficiency and customer value, then leverage design thinking and workforce planning to evolve your organization and protect against disruption.