2025 Shin: Emerging Talent Trends (Full Report)
The report explores emerging talent trends and across major insurance roles and provides forecasts for future growth. It highlights the evolving skill sets required at every level—from entry-level to executive positions—to ensure professionals are prepared to meet the demands of a rapidly changing industry. Emphasizing adaptability, critical thinking, and managerial competencies, the report explores how these capabilities enhance customer service and respond to shifting job functions. It underscores the importance of cultivating these skills to remain resilient and competitive in the face of ongoing industry transformation.
The skills and professional development data are drawn from a survey of insurance professionals across the globe. By analyzing U.S. trends as a microcosm of the industry and skills-based insights from a global audience, this report offers valuable comparative data and strategic workforce insights that are relevant to insurance markets worldwide.