Read blog post from Swiss Re Group Chief Digital & Technology Officer, Pravina Ladva:
Every company that uses digital solutions relies on digital trust to engage with customers. If customers don’t trust the digital interactions with your company, you likely won't be in business for too long. But when you look deeper into what actually drives digital trust, you don't find a simple answer, and some of the common assumptions about digital trust turn out to be wrong.
A tectonic shift with risk, data and technology is occurring in the Insurance industry. The incumbents that thrive in the next decade will make a bigger pivot now — and if they can do so, there will be many attractive growth opportunities. Oliver Wyman’s report, ‘The State of the Financial Services Industry 2022’ looks at the value shifts taking place, discusses how the economic outlook could affect the future, and offers a playbook for incumbents, infrastructure firms, big tech, and regulators going forward.
