IIS Executive Insights Innovation Expert: Chunka Mui, Futurist and Innovation Advisor
Setting innovation aspirations for changing the world might sound hyperbolic in the context of most industries but doing so is deep in the history and DNA of insurance. The innovations centered at Lloyd’s Coffee Shop on the docks of late 17th century London didn’t just sell more coffee; they enabled a massive expansion in global maritime trade. This, in turn, drove both innovation in shipping and economic development across many other industries and geographies.
What is the biggest and greatest opportunity facing the industry in the next decade and the advice you would give a young professional in the industry?
What did being named an RGA Leader of Tomorrow mean to you?
Being named an RGA Leader of Tomorrow was a great honour to me, but most importantly it confirmed that the work I am doing is important and that it adds value to the company. Exposure to the LOT mentors and mentees also gave me the opportunity to reflect on my own career and get a fresh perspective on various life and non-life insurance topics.
James Vickers, Chairman, Willis Re International Specialty
IIS Executive Insights Cyber Expert: David Piesse, CEO, DP88
Andreas Berger, Chief Executive Officer Corporate Solutions
The COVID-19 pandemic has highlighted not only the importance of insurance itself but also the challenges our industry faces. Inefficiencies that undermine the customer experience as well as our profitability persist across the board – largely for the lack of a systematic way to gather and use data and a holistic end-to-end view of the value chain.
Tan Bin Ru, CEO (Southeast Asia), OneConnect Financial Technology
Insurance players have been watching from the sidelines how their banker cousin is taking on digital disruptions. While digital disruption isn’t entirely new, the Covid-19 pandemic now gives the insurance giants a harder nudge to digitalize. There is no better time than now to rethink the values and products needed to serve the new age customer smartly.
