Online to Offline and Offline to Online (O2O)
Elaine George, Digital IoT Operations Division, Chubb
A seamless Digital Society has emerged; the race for the ownership of consumer data has begun. With the advances in the Internet of Things (IoT) sensors, facial recognition techniques, augmented reality, artificial intelligence (AI), machine learning (ML), collection of biometrics data, and the widespread availability of the internet, we are poised to launch into a seamless digital society like never before. The only limitation is, --- I was going to say, the human imagination however, --- with artificial intelligence and machine learning that might not be the case! There may be no limitations! s the late Stephen Hawking warned in 2014, "The development of full artificial intelligence could spell the end of the human race. It would take off on its own, and re-invent itself at an ever increasing rate. Humans, who are limited by slow biological evolution, couldn't compete, and would be superseded."