Presented by RGA
Alternative data sources and supporting technologies are propelling advances in accelerated underwriting, empowering insurers to speed processes and improve the customer experience.
The DHEI’s first global whitepaper on Return on Engagement and Why it Matters outlines the findings of our insurance survey. We analyzed answers from over 1,200 executives to define the current status of digital health engagement tools and how to best integrate them within the life and health insurance industry.
A tectonic shift with risk, data and technology is occurring in the Insurance industry. The incumbents that thrive in the next decade will make a bigger pivot now — and if they can do so, there will be many attractive growth opportunities. Oliver Wyman’s report, ‘The State of the Financial Services Industry 2022’ looks at the value shifts taking place, discusses how the economic outlook could affect the future, and offers a playbook for incumbents, infrastructure firms, big tech, and regulators going forward.
This e-book highlights ways in which the insurance industry can build a digital business continuity plan in the face of unpredictable events.
Presented by Oliver Wyman
In this Reinventing Insurance installment, we build on our Think CustomerFirst paper1 and center on market-creating business innovation. Here, we share ways insurers can evolve their mindset by shifting away from selling products and moving toward solving problems. And not just any problems — the ones that spark real energy for progress. We invite leaders into a world of new possibilities, and share first-hand experiences on how insurers can succeed at market-creating innovation and create breakthrough solutions for their customers.
Ralph Mucerino, Principal, RPM Strategy and Management Consulting LLC
This report highlights six macro trends that shape the insurance industry in the context of constantly changing customer behaviors, business models and working environments.
Today, in most insurance organizations the underwriting function is fragmented into market segment or lines of business. These profit and loss centers drive demand for product, and technology solutions for their areas. Although this model can encourage internal competition and tactical success, it has also resulted in fragmented underwriting processes, operations, data and systems. As a consequence, insurers are left with IT environments and operations that are costly to maintain and difficult to change. They also lack the resources needed to drive strategic investments.
IIS Executive Insights Regulation Expert: William Marcoux, WCM Advisory LLC
