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2020 IIS Global Concerns Survey

2020 IIS Global Concerns Survey - White Paper

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January 2021 - Commentary

Joshua H. Landau, President of IIS and PIC

5 Strategies for Designing Your World - Changing Innovation Agenda

IIS Executive Insights Innovation Expert: Chunka Mui, Futurist and Innovation Advisor
 

Society at large needs the insurance industry to become an even more powerful catalyst and lubricant for societal innovation. The opportunities for doing so are immense and the taking on of such a role is deep in the history and DNA of the industry. The time to do so is also ripe, given both societal need and the growing attention to corporate purpose on the part of investors, boards of directors and employees.

GCIE Focus: Drake University, College of Business and Public Administration, Risk Management and Insurance (RMI) Program

Drake’s minor in risk management and insurance (RMI), offered through the College of Business and Public Administration, distinguishes itself by attracting students from throughout the University regardless of their major. A student can earn the minor by completing seven RMI courses that cover key components of risk management and insurance.

Change is Coming to Insurance Company Boards

MJM Photo

Michael Morrissey, Special Advisor, International Insurance Society

 

A Personal View of Customer Experience

Ralph Mucerino, Principal, RPM Strategy and Management Consulting LLC
 

When I was asked to write about the customer experience, I wondered if I should take a textbook approach and focus on “just the facts.” I chose to take a blended approach by discussing some basic concepts of customer centricity and personal experiences as an insurance executive and consumer, starting with some recent consumer experiences.

Potential and Peril - The Power of Technology and Data to Transform Insurance

IIS Executive Insights Regulation Expert: William Marcoux, WCM Advisory LLC
 

Millennials and the Life Insurance Protection Gap - Whether or Not Insurers Should Focus on Millennials

IIS Executive Insights Life & Health Expert: Ronald Klein, Executive Director, BILTIR
 

Introduction