The insurance industry is facing disruption from digital innovators in their ecosystem and must transform their often centralized, mainframe-based IT infrastructures. They have to adopt contemporary IT services that support the use of multicloud infrastructure and allow insurers to leverage the digital edge to bring customer-focused delivery capabilities to their users, partners and clients.
This e-book highlights ways in which the insurance industry can build a digital business continuity plan in the face of unpredictable events.
This report highlights six macro trends that shape the insurance industry in the context of constantly changing customer behaviors, business models and working environments.