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Protection Gaps: A Customer, Distribution, and Product Lens

 

Boon Yoon Ho, Global Head of Reinsurance, HSBC Global Insurance

Protection Gaps – A Customer, Distribution and Product Lens

Discussions around income protection gaps are not new, and whenever the issue surfaces in the news, the gaps appear to widen. Despite numerous papers, initiatives, and public–private programs launched over the years to narrow these gaps, the situation shows little improvement.