RPM Strategy and Management Consulting LLX
During a distinguished forty-one-year career with American International group, Ralph Mucerino led multiple diverse businesses which highlighted his leadership, vision, creativity, adaptability, and emotional intelligence. During his career, Ralph had a wide range of roles in both consumer and commercial insurance, including multiple regional management roles for domestic and overseas businesses, multiple product manager roles in commercial and consumer insurance, multiple leadership roles in distribution, marketing and client management and leadership positions in reengineering of AIG’s overseas businesses. Mr. Mucerino retired in October of 2020 as Senior Vice President of AIG.
Ralph began his professional insurance career with The Travelers and joined AIG in 1979. He held several roles in the Domestic Brokerage Group earlier in his career including Senior Vice President of Commerce & Industry and Senior Vice President of American Home and National Union where he was responsible for several business units and operations.
In 1994, he assumed responsibility for the re-engineering of AIG’s foreign non-life insurance operations worldwide. He later moved to France and managed the re-engineering of the general insurance businesses for AIG’s European operations. In 1996, he assumed the CEO role for the Africa-Middle East Region. He then relocated to Japan, where he served as President of the Far East Region, AIG’s largest general insurance operation outside of the United States. In 2002, Ralph returned to New York as President of AIG Global Energy; the energy industry’s market leader for risk management and insurance related products. He later was named President of the newly created AIG Global Marine and Energy Division.
In November 2008, he was appointed Chief Operating Officer of AIU for the company’s international businesses. In 2009, he was named Senior Vice President of Chartis also as Chief Operating Officer of the international business of the newly named entity and Chairman of Chartis Global Marine and Energy. Ralph was appointed Chief Distribution Officer of Commercial Distribution in 2011. In 2014, Mr. Mucerino was appointed CEO of AIG Consumer Insurance, Americas. He also served as Interim CEO of AIG’s Global Accident and Health business. Just prior to retirement, Mr. Mucerino was President, Distribution Partners & Sponsor Development for AIG’s accident and health business in the United States and Chairman of AIG Israel.
Upon retirement, Ralph formed RPM Strategy and Management Consulting LLC which will focus on strategy, planning and customer focus. Mr. Mucerino is a graduate of St. John’s University in New York with a B.S. in Business Administration, former Trustee of Fairleigh Dickinson University, and a member of the Advisory Panel of the International Insurance Society. He is also a mentor in the American Corporate Partners program which provides support to military officers transitioning to civilian employment. He and his wife Margaret have been active in supporting Lunch Break in Red Bank, New Jersey and were honored for their support in 2019.
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