Accidents that Never Happened: Generative AI and Fraud in Motor Insurance
Presented by Milliman
The rise of generative artificial intelligence (AI) is fundamentally reshaping the insurance industry. While the technology presents new opportunities, it also exposes insurers to new risks. Around the world, motor carriers are particularly exposed to generative AI image fraud schemes.
Criminals are harnessing generative AI to create convincing accident photos, police reports, and other apparent evidence of car crashes that never happened. Mobile-first claims systems make it easy to submit these digital documents, and even highly trained experts struggle to identify AI-manipulated images. Amid rising repair costs and lagging premiums, the impact of this insurance fraud has increased financial pressures on global auto insurers.
Milliman’s report explores the scale of the problem and potential protections. Test your ability to spot fake photos in a five-minute quiz, and learn more about the findings in the report highlights.